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with deliveries straight to your door

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FAQs

How do I know if a product is part of the Repeat & Save service?

Look out for our Repeat & Save logo on the product page. All products in our Repeat & Save service can either be purchased as a one off or via subscription. By choosing Repeat & Save you'll get a discount off the listed price.

When will my first Repeat & Save order arrive?

Once you've set up your Repeat & Save subscription, your first order will arrive within a few days and then future orders will arrive around the frequency requested.

Will I be notified in advance of my Repeat & Save order arriving?

Yes! You'll receive confirmation once you've subscribed that details when your first Repeat & Save order arrives. Subsequently, you'll receive a notification via email 5 days in advance of each renewal order arriving.

Do I receive a discount for joining the Repeat & Save service?

You sure do! When signing up to Repeat & Save you'll receive a discount off full-priced products at the point of purchase. This discount will be shown on the product page on the website. This discount will then be applied to all of your future Repeat & Save orders for this product.

Is there a charge for delivery?

All orders over £40 are delivered free of charge! For orders under £40, a delivery fee will apply. See our delivery pricing options, provided during the checkout process, for further information.

Can I have my Repeat & Save order delivered to my local Jollyes store, ready for me to collect?

Unfortunately not, only home delivery is available currently. If this changes, we'll notify you!

How do I change how often I receive my Repeat & Save order?

Setting up regular Repeat & Save orders is simple, but we understand that the frequency initially set may need to change. To do so, please log in to My Account on www.jollyes.co.uk, select 'Repeat & Save’, and update the frequency. You can also contact our Help Center to help you do this if needed.

Can I pause my Repeat & Save subscription?

Yes, absolutely! Just go to My Account on www.jollyes.co.uk and select ‘Repeat & Save’, where you can choose to pause your subscribtion.

What if I have too much, and I don’t need my next order?

No problem, just go to My Account on www.jollyes.co.uk and select ‘Repeat & Save’, where you can either change the frequency or pause your subscription.

I’m running out of my product sooner that I thought. Can I change how frequently I receive my Repeat & Save orders?

Yes you can! Simply go to My Account on www.jollyes.co.uk and select ‘Repeat & Save’, where you can either change the frequency or pause your subscription. Alternatively, you can make a one-off purchase.

How do I cancel one of the products off my Repeat & Save order?

Just log in to My Account on www.jollyes.co.uk, select 'Repeat & Save', and choose which item in your order you would like to cancel. We hope you aren't cancelling because you aren't happy with the product or service, but if we can assist you in any way, please contact our Help Center.

How do I cancel my Repeat & Save order?

If you find you no longer require your Repeat & Save order, cancelling could not be simpler. Just log in to My Account on www.jollyes.co.uk, select 'Repeat & Save', and choose the order you would like to cancel. We hope you aren't cancelling because you aren't happy with the product or service, but if we can assist you in any way, please contact our Help Center.

Can I add other products into my regular Repeat & Save order?

Unfortunately not. Once the initial order has been set up, additional items can not be added. You would need to cancel your existing regular order and then place a new oorder with the products added. Alternatively, you can keep your regular order and make a one-off purchase for extra products.

Can I set up a Repeat & Save order in one of the Jollyes stores?

Currently, this service is only available via www.jollyes.co.uk

Is there a penalty for cancelling my Switch & Save subscription?

No, there's no penalty for cancelling your Switch & Save subscription. Everyone here at Jollyes would be sorry to see you leave.

What if I move house/my address has changed?

Just go to My Account on www.jollyes.co.uk and select ‘Addresses’, where you can update your address. You can also change the frequency or pause your subscription via the 'Repeat & Save' option if you need more time when moving house. You can change back once you're settled into your new home.

What if my Credit/Debit card expires?

Not a problem! When your new card arrives, just log in to My Account on www.jollyes.co.uk, select 'Payment Methods', and you can update the card details associated with your Repeat & Save orders here. Don’t forget, if you've saved your card details for use during checkout, this will need changing too! Please ensure to update your details ahead of your next order or else the order will be cancelled.

I’ve got a new credit/debit card, can I change the payment method on my Repeat & Save order?

Yes you can! When your new card arrives, just log in to My Account on www.jollyes.co.uk, select 'Payment Methods', and you can update the card details associated with your Repeat & Save orders here. Don’t forget, if you've saved your card details for use during checkout, this will need changing too! Please ensure to update your details ahead of your next order or else the order will be cancelled.

As pet parents, there can be so many things you need to remember! That’s why we’re here to help make things that little bit easier for you. Make shopping for your furry friend’s mealtimes oh so simple with a dog food subscription. Long gone are the days of realising too late you’ve run out of their favourite food - now a monthly dog food subscription is here to save the day thanks to a scheduled delivery of your pet’s favourite food. Whether it’s dry dog food from Lifestage or Royal Canin or a wet dog food subscription, we’ve got the best subscription dog food in town! Look to Repeat & Save, a dog food subscription UK – but worry not, moggy parents! Repeat & Save is a cat food subscription service too, guaranteed to wet their whiskers and make mealtimes simple again. Taking the stress out of remembering to pick up your feline friend’s favourite food, this cat food subscription UK offers value and choice that promises to set your pretty kitty purring! From Lifestage to Royal Canin, we’ve got a fur-bulous selection of brands your furry friends will get excited about. Who says mealtimes can’t be tasty and healthy (and great value)? Discover our paw-some range of subscription dog food and cat food with Repeat & Save today.